FREQUENTLY ASKED QUESTIONS
Here you’ll find the answers to frequently asked questions concerning payment and delivery, and general product and purchasing questions. If your question isn’t listed here, get in touch with me and I’ll be happy to help.
Payment & Delivery
EFT and credit cards (via PayPal and PayFast) are accepted.
Yes. If you live in Cape Town I will personally hand deliver your art work to you, no charge. In other parts of the country, I’ll send you a quote for the courier fee.
I aim to get your art work delivered to you within 7-15 working days.
Unfortunately, no. However, if you’re an international customer, you can order digital prints, and have them printed and framed at your preferred place. Contact me for a quote.
Any flawed or damaged art works can be exchanged or refunded within 10 days of purchase, provided it’s in unused condition.
Please get in touch with me. In order to process the exchange or refund, I’ll need a copy of your original proof of purchase/receipt, and the reason for the exchange or refund.
General FAQ
Yes, custom sizes can be requested.
All images ordered will be printed and mounted on white mount board.
Images may be printed on metal, wood, or acrylic as well. Please contact me for pricing.
Yes, wallpaper can also be produced.
Perspex is ideal for the home or office. Printing directly onto perspex offers a modern finish and creates a stylish look. It’s also easy to clean.
Your prints will have a high-gloss finish and contemporary feel. Unlike most substrates, Acrylic prints allow natural light to refract through your artwork, giving your image a 3D feel, while enhancing the colours, brilliance and intensity.
Archival properties: The UV cured inks are not archival but through simulated testing, are said to last 75 years out of direct sunlight and 5 years in direct sunlight.
Yes, you can order an image even if it’s not on my website. The price will be the same as my work that’s sold here, according to image size. Send me a message and we can arrange this. You can view more of my images on my Instagram page here.
